Illinois Plumbing Code Practice

In a plumbing emergency, the most critical first step is to shut off the main water supply. This action is essential because it helps to prevent further damage to the property caused by leaking or flooding water. By stopping the flow of water, you can mitigate the impact of the emergency, which can save on repair costs and minimize the risk of mold or structural damage.

The other responses may seem relevant but are secondary actions that can be taken after securing the immediate situation. For example, contacting the insurance company is important for filing a claim but should occur after the emergency is contained. Documenting the damage is also essential for the insurance process, but it becomes meaningful only once the situation is under control. Similarly, calling family members for assistance may help in managing the aftermath but does not address the critical need to stop water from causing further harm. Prioritizing shutting off the water supply ensures that you are tackling the most pressing issue at hand.